1.
TASK DEFINITION
1.1
Define the Problem
1.2
Identify the information requirements of the problem.
2.
INFORMATION SEEKING STRATEGIES:
2.1
Determine the range of possible sources
2.2
Evaluate the different possible sources to determine priorities.
3.
LOCATION AND ACCESS
3.1
Locate sources (intellectually and physically)
3.2
Find information within sources
4.
USE OF INFORMATION
4.1
Engage (e.g. read, hear, view) the information in a source.
4.2
Extract information from a source.
5.
SYNTHESIS
5.1
Organize information from multiple sources
5.2
Present information
6.
EVALUATION
6.1
Judge the product (effectiveness)
6.2
Judge the information problem-solving process (efficiency).
©Eisenberg/Berkowitz
Information Problem Solving, 1990